PHOENIX (June 28, 2022) – MJ Insurance, a leading risk management and employee benefits agency for more than 50 years, announced today the appointment of Rima Cooper to director of client experience.
As the Director of Client Experience, Cooper will mentor and support the client service teams to develop strategy, support successful implementations and ensure optimal member service experience. She will drive client strategy through benefit plan design and development, risk management, contract negotiation and corporate alignment.
“Rima is a talented professional with a proven track record of developing and maintaining strong client relationships,” said CEO of MJ Insurance, Michael H. Bill. “She will seamlessly fit into our culture with her dedication to providing client-focused solutions. We are thrilled to be able to tap into her expertise as she takes on this leadership role for the Arizona benefits consulting team.”
Cooper has more than 20 years of industry experience. She comes to MJ from a global brokerage firm, where she acted as team lead on numerous high-level clients and mentored and trained new and current account managers.
Cooper is a certified insurance service representative (CISR) and certified insurance counselor (CIC). She holds a license in property and casualty insurance, as well as life and health insurance. She also holds a bachelor’s degree in sociology from the University of Nevada, Las Vegas.
MJ Insurance, one of the largest privately-held insurance agencies in America, is a commercial and personal insurance, risk management, retirement and employee benefits consulting agency that since 1964, has grown from a two-person start-up to an agency with more than 200 employees. With offices in both Phoenix and Indianapolis, MJ specializes in a diverse selection of service lines including construction, energy, transportation, manufacturing, sororities and recycling as well as a complete suite of employee benefits programs and services. MJ Insurance serves clients in more than 16 countries and in every U.S. state.
ABOUT MJ INSURANCE
Indianapolis-based MJ Insurance exists to inspire the success, fulfillment and wellbeing of each person it serves—associates and their families, business partners, clients and the community. MJ serves a diverse client base that includes local, regional, and national companies. Fifty-seven years after its founding, MJ Insurance continues to expand through culture, service and leadership. Additional information may be found at www.mjinsurance.com.